10 - 19 April 2026, Olympia London

FAQ's

Answers to our frequently asked questions

Individual stall holders are entirely responsible for anything that they sell at the Ideal Home Show. We would recommend ensuring you get a receipt and the contact details of the company in case of any issues. Ideal Home Show cannot be held responsible for any problems concerning products bought at the show from third-party companies.

For lost property enquiries, please contact lostproperty@olympia.london

All tickets are now only E-Tickets. These are sent to you in your email confirmation. You can either print your tickets at home or show them on your smart phone when you arrive at the show. If you ordered tickets at a time when there was an option to receive tickets by post, these tickets will be posted to you closer to the show date. If you head to  https://idealhome.seetickets.com/customerservice you can download your tickets or request help through the live chat function. 

You can do this by contacting See Tickets   here. If you would like to change your ticket from a weekday to weekend you will be charged the difference in ticket fee. Please note all tickets are sold as non-refundable.
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